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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Doran

August 31, 2026

5  out of  5
rating by Jeff Doran
"I have been with Tina’s office for many years now and they have always taken care of everything quickly and correctly. I wouldn’t go anywhere else."
We responded:
"Jeff, Thank you so much for your kind review! We truly appreciate your loyalty over the years and are grateful to have you as a customer. Providing fast, accurate service is what we strive for, and we’re happy to hear that we have been able to take care of everything for you. We look forward to continuing to help you for many more years to come!"
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Natalie Rogers

August 29, 2026

5  out of  5
rating by Natalie Rogers
"These folks are exceptional. I've always have the most pleasant experiences, whether in person or by phone. My main contact is Dawn, she is so friendly and great to talk to & understanding of our insurance needs. Their insurance products are great and at very fair premiums."
We responded:
"Natalie, Thank you so much for your wonderful review! We’re thrilled to hear you always have pleasant experiences—whether in person or by phone. Dawn will be so happy to know how much you appreciate her friendliness and understanding of your insurance needs. We truly value your trust and are glad you feel great about our coverage and fair premiums. Thanks again!"
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Dave E

August 26, 2026

5  out of  5
rating by Dave E
"What an amazing Office. Sadly with in the last year I had 3 claims. 2 of the 3 were incidents involving my parked vehicle, the 3rd was a homeowners..Since we both had STATE FARM, Tina's Office was involved. I mostly dealt with Dawn, who was amazing. The care, follow-up's were I unbelievable. She reached out every step ot the way and really cared and got involved when things began to delay. I can't recommend enough Tina and Her Staff super great people that really do care... Thank you all!!"
We responded:
"Dave, Thank you so much for your kind words about me and the team—and especially for recognizing Dawn’s care and follow-through. We’re truly sorry for the stressful experiences with your vehicle and the homeowners claim, and we understand how frustrating delays can be.

We’re glad you felt supported throughout the process, and we’ll be sure to pass your feedback on to Dawn and everyone involved. If there’s anything we can do to help with anything still open or to review your policy coverage going forward, please don’t hesitate to contact us.

Thank you again for the recommendation and for trusting State Farm with your insurance needs. Tina "
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Megan Marino

August 20, 2026

5  out of  5
rating by Megan Marino
"I can’t say enough good things about my experience with Tina Saracino’s State Farm office! Moving from California to Pennsylvania could have been a complicated process, but they made the entire transition smooth and easy. Everyone was incredibly responsive, helpful, and informative throughout the process.

A special thank you to Dawn for going above and beyond to help me every step of the way. Her communication, patience, and attention to detail made such a difference and made the whole experience stress-free.

I truly appreciate all of the help and support I received and would highly recommend Tina Saracino’s State Farm office to anyone looking for a knowledgeable, responsive, and caring insurance team!"
We responded:
"Hello Megan,
Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words. It was a pleasure helping you with your move from California to Pennsylvania, and we’re so glad the transition was smooth and stress-free.

A special thank you as well for recognizing Dawn—she’s committed to making sure every step is handled with care, patience, and clear communication.

We’re grateful you chose Tina Saracino’s State Farm office, and we’d love to be here for you anytime you need us.

— Tina Saracino, Owner"
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Cliff Betz

August 18, 2026

5  out of  5
rating by Cliff Betz
"I've had Nationwide for years but with their terrible customer service and cost of their insurance going up frequently I decided to go too State Farm. My experience with changing my auto and home insurance was quick and easy. Dawn was a pleasure to work with, she made me feel comfortable and answered any questions I had. Thank you Dawn for being so friendly and caring towards my needs. I couldn't be any happier."
We responded:
"Cliff, Thank you so much for taking the time to share your experience! We really appreciate your business and trust with switching from Nationwide to State Farm.

We’re glad to hear your auto and home insurance change was quick and easy, and that Dawn made you feel comfortable while answering all your questions. Your kind words mean a lot—thank you again, and we’re here for you anytime you need us! Tina "
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Carlene Kessler

August 12, 2026

5  out of  5
rating by Carlene Kessler
"I've had State Farm insurance for years, and working with Tina Saracino's office has been a very pleasant experience. It's so easy to call, text, or stop in the office instead of being on hold with a big company or trying to navigate online. The staff is extremely helpful when I have questions or want to make changes to my coverage. Keep up the great work!"
We responded:
"Thank you Carlene for taking the time to leave such a positive review! We truly appreciate your loyalty and it means a lot to hear how pleasant your experience has been with Tina Saracino’s State Farm office.

We’re glad you’ve found it easy to reach us—whether by phone, text, or stopping by—and that our team has been helpful whenever you’ve had questions or wanted to make changes to your coverage.

We’ll continue working hard to provide the responsive, personalized service you deserve.

— Tina Saracino, Owner"
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Melissa Smith

August 12, 2026

5  out of  5
rating by Melissa Smith
""like a good neighbor, state farm is always there"!"
We responded:
"Thanks for supporting local! We’re glad we could be there for you—like a good neighbor. 🤝"
Profile photo of Ashley Miles

Ashley Miles

August 11, 2026

5  out of  5
rating by Ashley Miles
"I can’t say enough good things about Tina Sarracino and everyone at her office. My family has trusted Tina with our insurance since I was 12 years old, and I have continued to stay with her all these years. There is a reason I have never wanted to go anywhere else.

Tina is incredibly knowledgeable, compassionate, kind, and patient. I have asked them so many questions over the years, from understanding car insurance coverage to finding the right homeowners insurance when I purchased my first home. They have always taken the time to explain everything, answer my questions, and make sure I truly understand what I’m getting. They genuinely listen to what I need and help me find the coverage that makes sense for me and my family.

No matter who answers the phone, you know you’re going to be treated with kindness and that they truly want to help get you taken care of. Over the years, Tina and her team have become so much more than just my insurance company, they are people I genuinely trust and have come to care about.

I wouldn’t trust my insurance needs with anyone else. If you’re looking for an agent and a team who are knowledgeable, honest, compassionate, and truly care about their customers, I highly recommend Tina Sarracino and her entire office."
We responded:
"Thank you so much for taking the time to write such a thoughtful and detailed review. We’re truly honored by your kind words—and by the trust you and your family have placed in me and my office team for so many years.

It means a lot to hear that we have been there for you since you were 12 years old, and that you’ve continued to rely on us for your insurance needs through so many important life changes. We understand that insurance can feel confusing at times, and we believe our job is not just to quote a policy, but to make sure you fully understand what you’re buying—whether that’s auto coverage, homeowners insurance when you purchased your first home, or questions that come up along the way. Knowing that you feel supported, listened to, and confident in your coverage is exactly what we strive for.

We’re also grateful that you’ve experienced our team as knowledgeable, compassionate, patient, and honest. At our office, we genuinely take the time to answer questions, explain options clearly, and help you find coverage that fits your needs—not just a “one-size-fits-all” solution. It’s wonderful to hear that you feel that care whenever you call and that you can count on kindness and a helpful response no matter who you speak with.

Thank you again for recommending me and my entire team. We truly consider you and your family more than just clients—we’re grateful for the relationship and the opportunity to protect what matters most to you. We’re here whenever you need us, and we look forward to continuing to help you for many years to come."
Profile photo of Andrea Neale

Andrea Neale

August 7, 2026

5  out of  5
rating by Andrea Neale
"I had the pleasure of working with Dawn over the last few weeks to switch over to State Farm. She made the process so efficient with consistent follow up and virtually immediate responses. While we all hope we never actually need to use our auto insurance, I have full confidence that she’ll be there to support me in the same way"
We responded:
"Andrea, Thank you so much for your kind review! I’m really glad Dawn was able to make your State Farm switch smooth and efficient, with consistent follow-up and quick responses. We always hope you never have to use your insurance, but it means a lot to hear you feel confident that you’ll be supported if you ever do. We truly appreciate your trust!"
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R3v3L

August 7, 2026

5  out of  5
rating by R3v3L
"quick, efficient, easy, responsive, pleasant, no hassle, and competitive prices. I hate BS, and they do not BS. recommended."
We responded:
"Thanks so much for the fantastic review! We truly appreciate your trust and are glad you felt the process was quick, efficient, and hassle-free. Our goal is to be responsive, straightforward, and competitive—no runaround. Thanks again for the recommendation!"
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Lynette Bittner

August 5, 2026

5  out of  5
rating by Lynette Bittner
"Very helpful and kind It's always a pleasure talking to someone who is actually hearing you and cares"
We responded:
"Lynette, Thank you so much for your kind review! We’re glad you felt heard and supported throughout your experience. Our team works hard to provide helpful, caring service, and your feedback truly means a lot. If you ever need anything else, we’re here for you!"
Profile photo of Dan Keller

Dan Keller

July 31, 2026

5  out of  5
rating by Dan Keller
"Incredibly easy to work with. I have been with Tina's group since moving to PA in 2020 and they have taken excellent care of me. I cannot recommend them enough."
We responded:
"Thanks for the wonderful review! We’re so happy we’ve been able to take great care of you since 2020. We really appreciate your trust and recommendation."
Profile photo of Rosale Lewis

Rosale Lewis

July 31, 2026

5  out of  5
rating by Rosale Lewis
"Just moved from NY and needed renters insurance and then car insurance. I worked with Erin and she was fantastic! Made the transition so easy and the rates are awesome! Thanks Erin for all your help!"
We responded:
"Thank you so much for your review! Welcome to Pennsylvania—and we’re glad Erin was able to make your renters and auto insurance transition so easy. We really appreciate your kind words and that you took the time to share your experience. Thanks again!"
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steve voros

July 27, 2026

5  out of  5
rating by steve voros
"Excellent service..😊👍"
We responded:
"Thank you, Steve. We appreciate your business and look forward to serving your insurance needs! "
Profile photo of Walter Gensemer

Walter Gensemer

July 25, 2026

5  out of  5
rating by Walter Gensemer
"The agents at Tina's agency were very professional and made sure all my needs were met when I transferred my car, home and rental property over to them to be insured. While my coverage was the same as the agency I left, i save a nice sum of money."
We responded:
"Walter, Thank you for the wonderful review! We’re so glad our team was able to make your policy transfer smooth and ensure your needs were met—especially across your car, home, and rental coverage.

We truly appreciate your trust, and we’re happy you found the same coverage with great savings. If you ever need anything, we’re always here to help!"
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Genesis Valerio

July 23, 2026

5  out of  5
rating by Genesis Valerio
"Muchas gracias vianca morales por tu ayuda!!!"
We responded:
"Hi Genesis, thank you so much for your kind review! We’re thrilled to hear that Vianca Morales was able to help you. We truly appreciate your trust in our State Farm team—please reach out anytime.

Hola Genesis, ¡muchas gracias por tu amable reseña! Nos alegra mucho saber que Vianca Morales pudo ayudarte. Apreciamos de verdad tu confianza en nuestro equipo de State Farm; por favor no dudes en comunicarte con nosotros en cualquier momento."
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William Miller

July 18, 2026

5  out of  5
rating by William Miller
"Dawn and Vianca were Loan Savers! They were quick on last second adjustments and were so delightful to work with on an ever changing Binder. we will be saving and recommending them for future clients! thanks guys!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Dawn and Vianca. They truly are Loan Savers—quick with last‑second adjustments and so delightful to work with, especially with an ever‑changing Binder. We truly appreciate you trusting us, and we’ll be sure to pass along your kind words to the team. Thanks again—we’re looking forward to helping future clients the same way! Tina "
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Norm Castor

July 16, 2026

5  out of  5
rating by Norm Castor
"For anyone interested in saving money and having excellent coverage I urge you to contact Tina Saracino at State Farm.

I was with different insurance companies for home and auto and sick of rates increasing. My homeowners literally doubled in 5 years and never had a claim. I stopped in and met with Dawn Grandstrom and she was fantastic. Answered all.my questions and concerns and showed me my coverages and what was good and bad. She saved me a lot of money for the same coverage. I was so impressed that my girlfriend also switched.

Great people who are patient, knowledgeable and saved me money. Always available via phone or email. Please call them if you are fed up with your current rates and terms."
We responded:
"Hi Norm, thank you so much for taking the time to share your experience. We’re glad Dawn Grandstrom was able to help you understand your coverages and find options that fit your needs. We truly appreciate your trust and recommendation—please don’t hesitate to reach out anytime we can be of help. We appreciate you choosing us!"
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Eric and Judy Pauley

July 14, 2026

5  out of  5
rating by Eric and Judy Pauley
"We continue to be amazed at the service and attention than Tina’s office provides when an emergency happens. Only a year ago our daughter was in an automobile accident and Tina and Regina helped us through the whole process from renting a car to filing a claim.

Less than a week ago, we experienced another major incident- our large Hickory tree fell due to the recent storms. The tree and debris impacted four neighboring properties. Regina helped us understand our homeowners policy, assisted with uploading photos to our claim file, and facilitated a phone call with a claims rep to promptly review our file. In less than a week, State Farm issued a payment.

Thank you, Regina, for making this whole process go smoothly at a time that was very stressful for our family.
Eric and Judy"
We responded:
"Thank you so much, Eric and Judy, for taking the time to share your experience. We’re truly sorry your family has had to go through so much, but we’re grateful we could be there when you needed support. We are passionate about helping clients through stressful moments—whether it’s an accident or storm damage—and it means a lot to hear how smoothly the process went for you.

We’re glad State Farm was able to review and issue payment so quickly, and we’ll continue to be here for you anytime you need us. Thank you again for your kind words and I will be sure to pass this review along to Regina! "
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Jensen Lenker

July 10, 2026

5  out of  5
rating by Jensen Lenker
"Great Service !"
We responded:
"Jensen, thanks for the 5 star review! I'm glad you had a great experience with us. Looking forward to working with you. "
Profile photo of Fred Weinhold

Fred Weinhold

June 23, 2026

5  out of  5
rating by Fred Weinhold
"State Farm Insurance had our back 100% for a non-reportable accident. Dawn G. of the Saracino insurance agency in Birdsboro, pa was extremely patient and helpful through our whole accident reporting, claims organization with all the personnel involved. Dawn’s extra patients were most valued and appreciated with all the computer/cellphone/etc. that I find impossible to deal with. The countless times I called DAWN to accomplish what I don’t understand. Dawn was there. She took SO much stress away. Always asking if there was anything else she could do for us. I forgot to mention that this was our very 1st vehicle incident; and had NO Idea how things work. The guidance, patients, and directions Always put us at ease. Dawn was a phone call away while we purchased a new car. Dawn kept things simple and straight forward and nothing was left out or undone. I AM SO GLAD I HAD CHOOSEN SARACINO STATE FARM INSURANCE A FEW YEARS AGO. Their dedication to clients has been remarkable to us."
We responded:
"Hi Fred,

Thank you so much for taking the time to share your experience. We’re truly glad we were able to help, and it means a lot to hear that Dawn was “there” for you throughout the entire process—especially during your very first vehicle incident.

At our State Farm Insurance office, we’re committed to making claims and paperwork as simple and stress-free as possible, and Dawn’s patience and support are exactly what we strive for.

We appreciate your continued trust and are grateful you chose us. If there’s ever anything you need in the future, we’ll be here for you.

Warmly,
Tina Saracino "
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Collin “Texas” Deeb

May 21, 2026

5  out of  5
rating by Collin “Texas” Deeb
"Vianca is the best there is to offer! If you’re looking for a great insurance agent who will work with you and get you the best available prices along with providing excellent customer service, call Tina’s office with State Farm and ask for Vianca! You won’t be disappointed."
We responded:
"Thank you so much for your kind words and taking the time to share your experience! We’re proud to have Vianca as part of our team here at Tina’s State Farm office. She is dedicated to providing excellent service and finding the best options for our clients. We appreciate your trust and look forward to continuing to assist you with all your insurance needs"
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Javon Young

May 15, 2026

5  out of  5
rating by Javon Young
"Always very helpful and friendly staff."
We responded:
"Thank you so much for your kind words, Javon! We’re delighted to hear that my staff has been helpful and friendly. We look forward to continuing to provide you with great service!"
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Edwin Cabrera

April 20, 2026

5  out of  5
rating by Edwin Cabrera
"Vianca was a really big help regarding the claims on two of my vehicles"
We responded:
"Edwin, Thank you so much for your kind words! We’re glad to hear that Vianca was able to assist you effectively with the claims on your vehicles. We appreciate your feedback and look forward to helping you again in the future!"
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Erica Albrecht

April 20, 2026

5  out of  5
rating by Erica Albrecht
"I highly recommend Insurance Agent Dawn Grandstrom from StateFarm at Tina Saracino office in Birdsboro She was so helpful. She was able to reduce our auto, and homeowner’s insurance significantly from our last carrier. Was available right away, with questions, and set up our policies quickly!"
We responded:
"Erica, thank you so much for your kind words and recommendation! We’re thrilled to hear that Dawn was able to provide you with excellent service and help you save on your auto and homeowner’s insurance. We pride ourselves on being responsive and making the process as smooth as possible. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!

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